FNB Call Centre Agent Jobs offer an opportunity for suitable candidates to explore careers in customer service. FNB is looking for four Call Centre Agents (X4 posts). Read the job requirements carefully and follow the application instructions provided in the vacancy advertisement.
FNB Call Centre Agent Jobs: Explore 4 exciting opportunities, review the requirements, and find application instructions for these positions in South Africa. Apply online through WeGetItForYou.co.za.
FNB is recruiting and looking for Call Centre Agents (X4 Posts) to join the Team at different branches of the company.
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Closing date: 31 January 2024
FNB is looking for Call Centre Agents (X4 Posts)
Job Description
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met
Hello Future Call Centre Agents
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
FNB Call Centre Agent Jobs: Requirements and Qualifications
- A Grade 12 (Matric) certificate may be required.
- Good verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Basic computer literacy.
- Ability to listen carefully and respond to customer enquiries.
- Good problem-solving and conflict-resolution skills.
- Ability to work under pressure and meet performance targets.
- A professional attitude and willingness to learn.
- Ability to work flexible shifts, if required.
- Previous call centre or customer service experience may be an advantage.
Are you someone who has:
- Experience in a call Centre environment
- Has experience in Long term insurance customer service
- Experience in assisting clients via email or telephone whereby the customer will give you a clear instruction on what and how they need to amend their current policy
- Has experience in retentions
You will be an ideal candidate if you:
- Have at least 1-3 years’ experience in a long-term insurance call center environment
- Has a matric certificate or an equivalent qualification/certificate
You can be a match if you have:
- Have experience in an insurance call center environment
- Good communication skills
- Exceptional telephonic skills
Looking for more job opportunities in South Africa? Explore our latest vacancies to discover additional positions in customer service, administration, retail, and other industries.
How to Apply for FNB Call Centre Agent Jobs
Candidates interested in the FNB Call Centre Agent Jobs should carefully review the official vacancy advertisement before submitting an application. FNB has advertised four Call Centre Agent positions (X4 posts).
Follow these steps to apply:
- Read the vacancy advertisement carefully and check the job responsibilities and minimum requirements.
- Prepare an updated CV that includes your contact details, qualifications, skills, and relevant work experience.
- Visit the official FNB careers website to search for the advertised Call Centre Agent positions.
- Select the relevant vacancy and read the application instructions provided by FNB.
- Complete the online application form with accurate personal, educational, and employment information.
- Upload your CV and any supporting documents requested in the ad
How to apply:
- Apply online for Call Centre Agent-6
- FNB
- R4455
- Johannesburg
- South Africa
- Apply online for Call Centre Agent-8
- FNB
- R4463
- Johannesburg
- South Africa
- Apply online for Call Centre Agent-9
- FNB
- R4464
- Johannesburg
- South Africa
- Apply online for Call Centre Agent-7
- FNB
- R4461
- Johannesburg
- South Africa
NB: Please note that we are looking for CONTRACT CALL CENTRE AGENTS
Applications
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