External Sales and Service Advisor Lead OBR
Location: Giyani
Time Type: Full Time
Job Requisition ID: R14188
Job Description:
The External Sales and Service Advisor Lead OBR is responsible for applying appropriate sales processes within their area to achieve sales targets and build strong client relationships. Key responsibilities include:
- Sales Target Achievement: Meet and exceed embedded value hurdle rates/targets.
- Asset Management: Increase the average balance of the Business Unit assets as defined in the Financial Performance Report.
- Sales Tracking and Control: Influence sales activities to achieve predetermined targets.
- Client Relationship Management: Maximize cross-sell opportunities and enhance client relationships at the point of sale.
- Customer Base Growth: Proactively grow the active customer account base through lead generation and client engagement.
- Exceptional Customer Service: Deliver innovative and appropriate solutions that exceed customer expectations at the point of sale.
- Lead Management: Enter all qualified leads into the sales pipeline or CRM system, maintaining them daily.
- Market Analysis: Gather and analyze competitor information and monitor market trends to identify new business opportunities.
- Transaction Management: Ensure new business applications are processed within appropriate timelines.
- Personal Development: Continuously enhance personal skills and competencies.
Application Details:
- Closing Date: 12/06/2024
- Employment Equity: All appointments will align with FirstRand Group’s Employment Equity plan. Candidates with disabilities are encouraged to disclose their information on a voluntary basis, which will be kept confidential unless legally required to disclose.
About Us:
FNB is more than just a bank, serving retail and commercial customers with a range of products including life and short-term insurance, innovative savings and investment options, and a digital suite of solutions.
Recognized for its market-leading app and globally acclaimed rewards system, eBucks, FNB offers numerous career opportunities to make a significant impact. Join us to build a rewarding career and change people’s lives in a meaningful and sustainable way.