The learnership runs for 12 months and is based in Johannesburg, Gauteng, with a hybrid work setup. Participants will receive structured training in areas such as customer service, home loans, and general financial services.

Applications are now open for the 2026 Junior Learner Learnership Programme offered by Absa. This programme is designed for unemployed South African graduates who want to gain hands-on banking experience while working toward a recognised qualification.

The learnership runs for 12 months and is based in Johannesburg, Gauteng, with a hybrid work setup. Participants will receive structured training in areas such as customer service, home loans, and general financial services.


Learnership Overview

  • Position: Junior Learner
  • Duration: 12 months
  • Location: Johannesburg (Hybrid)
  • Job ID: R-15986409
  • Stipend: Monthly allowance provided
  • Qualification: NQF Level 5 Certificate in Banking (with a focus on mortgages)

The programme combines classroom learning with practical workplace experience.


What You’ll Gain

Banking & Customer Service Skills

  • Assist clients with home loan enquiries
  • Support sales and service processes
  • Learn to use call centre systems and customer support tools

Professional Development

  • Communication and teamwork skills
  • Problem-solving abilities
  • Time management
  • Customer engagement techniques

Workplace Experience

  • Exposure to real banking systems
  • Insight into financial services operations
  • Experience in a corporate environment

Minimum Requirements

To qualify, applicants must:

  • Be between 18 and 30 years old
  • Be a South African citizen or permanent resident
  • Hold a Degree or NQF Level 7 qualification in Business, Commerce, or a related field
  • Be unemployed
  • Not be studying or enrolled in another learnership
  • Have basic computer skills
  • Be proficient in English

Documents Required

Prepare the following before applying:

  • Updated CV with references
  • Certified copy of your South African ID
  • Certified copies of qualifications
  • Proof of address
  • Access to reliable internet
  • Availability to complete online assessments if shortlisted

Key Skills Absa Looks For

Successful candidates typically demonstrate:

  • Strong customer focus
  • Good communication skills
  • Attention to detail
  • Organisation and reliability
  • Ability to work under pressure
  • Teamwork and a positive attitude
  • Self-motivation

Learnership Benefits

Participants will receive:

  • A monthly stipend
  • An NQF Level 5 Banking Certificate
  • Ongoing training and mentorship
  • Valuable work experience in the banking sector

This programme is ideal for graduates interested in careers in banking, finance, administration, or customer service.


Recruitment Process

Shortlisted applicants may be required to complete:

  • Online assessments
  • Credit checks
  • Criminal record checks
  • Reference checks

Important Requirements

Applicants must have:

  • No criminal record
  • A clear credit history
  • Accurate and honest documentation

Common Application Mistake

A frequent reason applicants are rejected is submitting a generic CV that doesn’t match the role.

Tip to Improve Your Chances

Tailor your CV to highlight:

  • Customer service experience
  • Computer literacy
  • Communication skills
  • Relevant academic background (finance, admin, business)
  • Leadership roles or community involvement

A targeted CV can greatly increase your chances of being shortlisted.


Application Details

  • Closing Date: 06 May 2026
  • Location: Johannesburg, Gauteng (Hybrid)

APPLY ONLINE HERE

Apply online before the deadline and ensure all documents are correctly certified and uploaded.


Final Advice

Banking learnerships are competitive, so apply early and prepare thoroughly. Double-check your documents and be ready for assessments. This opportunity can serve as a strong foundation for a career in one of South Africa’s most respected industries.


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