Discovery is Hiring Call Centre Agents

Business Unit:  Discovery Insure

Function:  Business Intelligence

Date:  6 May 2024

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.  Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. 

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers. Our commitment is backed up by our innovation and a driving program that really works. 

At Discovery Insure, we offer comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage. With our driver behavior program, Vitalitydrive, clients get great rewards and benefits for driving well.

Discovery Insure is an environment of individuals who are committed to dazzling clients, innovation and great people.  

Key Purpose 

Responsible for understanding business analysis and reporting requirements, conducting the analysis whilst ensuring that projects are delivered accurately and timeously.

Key Outputs may include but not limited to:

  • Solving ad-hoc analytical problems
  • Translate data into insights through analytical thinking 
  • Presenting and communicating solutions
  • Engage with stakeholders to determine business requirements and conduct analysis
  • Building and maintaining dashboards and automated reports
  • Implement advanced strategies for gathering, reviewing and analyzing data
  • Determine how to improve existing business processes
  • Determine which tasks can be automated

Competencies

  • Deciding and initiating action
  • Adhering to Principles and Values
  • Presenting and Communicating Information
  • Exceptional analytical, conceptual thinking and problem solving skills. 
  • Excellent oral and written communication skills
  • Writing and Reporting
  • Applying Expertise and Technology
  • Self-motivated 
  • Analyzing 
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedure
  • Excellent planning, organizational, and time management skills

Skills 

  • Programming (SQL, R), Power BI software and advanced Microsoft Office skills.
  • Understanding of systems engineering concepts.
  • Understand what the business does and how it does it.
  • Diagnostic Information Gathering.
  • Analytical Thinking.
  • Business Intelligence 
  • Insurance experience is advantages

Educational and Experience 

  • Matric.
  • Bachelor’s degree in statistics, mathematics, information technology, actuarial science etc.
  • 1 – 2 Years experience in any of the fields specified under essential qualification.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Applications

Apply Online Here

Leave a Comment

Your email address will not be published. Required fields are marked *

You cannot copy content of this page

Scroll to Top