Cluster – Nedbank Wealth – Division – Nedbank Insurance
Please Note: Preference will be given to applicants from Underrepresented Groups
Job Family
Administration, Operations and Facilities
Career Stream
Admin, Transact Processing and Production
Leadership Pipeline
Manage Self: Operational
FAIS Affected
Job Purpose
To ensure that relevant process are administered; maintained and supported to meet the requirements of the department and business; in line with the Groups strategy. To support business by ensuring relevant processes are administered and meet business requirements
Job Responsibilities
- Diary Management
- Processing of reimbursements / invoices on the ARIBA system
- Travel and accommodation (manage guest / staff lists and dietary requirements)
- Booking meeting rooms
- Drafting MANCO and DIVCO agendas
- Drafting and updating minutes and matters arising
- Managing catering for meetings
- Booking parking
- Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters
- Minimise financial and reputational risk by ensuring accuracy of processing activities
- Minimise operational costs by avoiding unnecessary expenditure
- Satisfy internal and external clients by responding to and actioning queries within agreed SLA
- Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly
- Understand and meet stakeholder needs by maintaining a relationship through regular interaction
- Minimise risk by checking and validating activities according to policies and procedures
People Specification
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Relevant Banking diploma or equivalent
Minimum Experience Level
- 5 – 7 years experience as an Office Administrator or Personal Assistant within the Financial Services or Insurance Industry.
- This role will be supporting a few Functional teams (Finance and Actuarial).
- Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Relevant system knowledge
Behavioural Competencies:
- Adaptability
- Communication
- Collaborating
- Decision Making
- Stress Tolerance
- Work Standards
- Building Trusting Relationships
- Managing Work