JOB DESCRIPTION
The Call Centre Collections Agent contacts arrear account customers to collect on their
overdue instalments for all our lending products which minimize bad debt write-offs.
RESPONSIBILITIES
Negotiate payment arrangements in accordance with set standards
Accurately updating customers’ information
Establishing a rapport with customers and rehabilitating customers through excellent
customer service standards
Ensuring all quality of work is in line with Service Level Agreements.
What’s in it for you….
Uncapped incentive when your targets are achieved
Learning and Development, and Career Growth opportunities within the Mr Price Group
Medical aid and retirement fund benefits
All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group
stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount
at Miladys.
Built on the foundation of partnership, the Mr Price Group share scheme provides its
associates with the unique opportunity to become a part-owner in the success of the
company after 1 year’s permanent service.
Our hope is that all associates will hold shares
in the company and will use the long-term growth of those shares to build financial
security.
QUALIFICATIONS
Grade 12
6-12 months experience in Debt Collection (preferably within a Call Centre environment)
a team player
Able to work nightshift – with reliable transport (11h30 – 20h00)
APPLICATIONS
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