Introduction
To deliver service excellence through effective client service, point of trade( POS) functional conditioning and retailing in store that leads to a positive client experience.
Duties & liabilities
Job objects
– To efficiently execute all functional conditioning at the point of trade in a timely and effective manner.
– To maintain high situations of delicacy when surveying wares and collecting payment for goods bought, including actioning clubcard prices.
– To insure the safe running of cash at all times.
– To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
– To make guests apprehensive of elevations in order to appreciatively affect deals and to insure guests” feel good and pay lower”.
– To deliver superior client service by acting as a brand minister, being visible and offering a friendly and professional service.
To efficiently execute and maintain all retailing and general housekeeping duties according to store and visual wares norms.
– To support the Group’s vision to be the client’s first choice health and beauty retailer by living and driving the company values.
– To maintain streamlined knowledge on products, ranges, elevations and events in order to give the correct information to guests at all times.
Knowledge
– Introductory calculi computations
Retail/ FMCG background and understanding of retailing and elevations principles
– Understanding of stock operation procedures
– Knowledge of client service excellence
Liabilities
– Planning and organising chops
– Problem- working chops
– Strong client exposure
– Good communication chops
– Computer knowledge
– Numeracy
Capabilities
– Relating and networking
– Following instructions and procedures
– Delivering Results and Meeting client prospects
Desirable
– Working with people
– Prevailing and impacting
– Planning and Organising
– Coping with Pressures and lapses
Experience & Qualification
Experience
– Desirable experience in a client facing part within a retail/ FMCG store operations terrain
Requirements
– Grade 12
Please email CV to: CLK1525MGR@clicks.co.za
CClosing date: Not Specified